Puri Andong Villa

The staff were very polite and kind. One day I left & hadn't told anyone I'd left (when my ride came there wasn't anyone at the reception) but when I arrived later that night (midnight) someone came to let me in & though it was my own fault for not informing them I was returning late, they were very understanding. Some of the loveliest and welcoming people I've ever met (especially at a hotel/villa). The views were stunning to wake up to. I was a bit worried about coming in April and rain but though it was humid the weather was awesome. The villa is decorated beautifully and the room was nice & spacious (but I was a solo traveller). I liked (& I know some people may not) the fact it wasn't as full of other tourists (Ubud in general) as other areas in Bali (e.g. I went to Canggu and it sometimes felt like I was seeing just as many tourists as Balinese people) so I do feel like it has a more authentic Bali experience. However, if you do want to be around more tourists or have as many options as they do in areas like Canggu the Grab ride (by car) for me was approx $250000 IDR - it was even cheaper ($90,000) for a Grab bike but the distance is quite long for a motorbike ride.

We liked everything about this place,in particular the cozy atmosphere, the garden and a lot of greenery. Our room was clean, spacious, with big and comfortable bed. Swimming pool was just in front of our room, very accessible, and it was really nice swimming in the evenings for cooling down and relaxation. Breakfast was good, with some standard options (pancakes, eggs, fruit etc). We also had dinner a few times which was ok, but after soeme days the menu can become repetitive. The place is kind of hidden, tucked away from the main road, which was busy especially in the mornings and afternoons. The location is not central, but the main attractions can be reached by walking, although sidewalks are quite ruined and there is a lot of noise and dust due to the traffic. We preffered taxi to reach the Ubud center, but sometimes it took quite long due to heavily congested roads (despite relatively short distance.). Nevertheless I would recommend the location, as entering Puri Andong Villa had a healing effect after experiencing crazy Ubud traffic, crowds and noise everywhere... There are a lot of souvenir shops along the main road selling items at much lower prices than in the center or Ubud market. Staff was very helpfull and efficient.

I am not afraid saying that this is one of the best hotel I have ever been. Everything was perfect starting from the staff, they are gentle, nice, and always available to help you. Rooms are big and the 2 pools they have are very nice and "invite" people dive into those waters. Location is close to Ubud centrum and it is an oasi in the middle of the traffic jam (for those who have been there, they know what I am talking about) and it is very quite and silent. Food is delicious, every dish is express since they cook right after the order. I suggest the guests to have a relaxing dinner at their restaurant since it is very very good. Congrats to the staff!

Fantastic hotel near Ubud city centre. We had an amazing time Puri Andong Villa, the staff was really kind, professional and thoughtful all the time. We really enjoyed our time and we recommend this hotel if you want to stay in Ubud. Facilities are high quality: room, restaurant and pool!

We came to Ubud from the West seeking a calm and restful beginning to our journey, especially with the time zone adjustment. We stayed for nine nights, and this beautiful property gave us exactly the environment we needed to unwind. Location-wise, it’s just a 5-minute motorcycle ride from the iconic Ubud Water Palace—close enough to the heart of Ubud while still offering a peaceful retreat. The property itself is absolutely stunning. If you're coming from the West, do yourself a favor and book this place—it’s truly worth it. The rooms are impeccable, with thoughtful attention to detail that makes them incredibly welcoming for long stays. Cleanliness was flawless—definitely a 5 out of 5. The service and staff? Also 5 out of 5. The ambient lighting in the room created a very cozy and calming vibe—again, a solid 5 out of 5. A couple of areas for gentle improvement: the bathroom lighting, especially around the mirror, could be a bit brighter. And while the food quality was good, the variety felt a bit limited—especially as vegetarians staying for over a week. After a few days, the menu started to feel repetitive, so we found ourselves sticking mostly to the fresh fruits in the mornings. That said, the staff really made the experience special. On several nights, we ordered food from outside, and they warmly offered to reheat it, serve it on proper plates, and bring it right to our room—such a thoughtful gesture. The pool area is another highlight—relaxing by the waterfall was one of our favorite pastimes. Even when we were resting indoors due to jet lag and requested late room cleaning, the staff accommodated us with genuine hospitality. On a rainy day, we found umbrellas already placed outside our room—another small but meaningful touch that showed how well the team anticipates guests' needs. In short, while there’s a bit of room to improve with the bathroom lighting and menu variety, our stay was filled with warmth, beauty, and restful moments.